| Measuring
customer satisfaction, understanding their "in store" experience,
understanding their expectations: these issues are the solid foundation
on which to build your marketing action plan. What
are good indicators? How to reap the benefit of return costumers?
ULTIMedia offers a practical solution tailored to your needs, based
on an expert software application and user-friendly interactive
equipment that challenge the traditional image of the paper survey.
The Plus of the kiosk solution:
Recording your customers’ remarks on the spot through an interactive
tool that, when connected to the internet, allows to collect, in
real-time, for all your business locations, data essential to your
study.
Strengths:
• A wide range of terminals
to address all contexts
• Adapting your existing
software, Touch Panel for your business application or custom development
• Statistics module
to measure the impact of your project in the field.
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